Once you’ve determined the analysis that you require, how you’ll pay for the analysis, and filled out the necessary paperwork, you’re now ready to submit your samples to Actlabs.
If submitting samples to Ancaster, Ontario, Canada ONLY, samples should be shipped to:
Activation Laboratories Ltd.
41 Bittern St
Canada L9G 4V5
Tel: 1.905.648.9611 or 1.888.228.5227 (ACTLABS)
Attn: Sample Receiving
Waybill instructions for International shipments
Minerals Samples for Analysis, No Commercial Value
Value for Customs: Nominal Fee (CDN$5.00)
Canadian Customs Tariff (Harmonized Code): HS 2617.90.00.00
Customs Broker: Thompson Ahern & Co. Ltd.
Indicate DDP = Delivered Duty Paid for customs
If submitting samples to a different Actlabs facility, you can find the email address and shipping address online through our Locations page or on page 40 in our Schedule of Fees and Services.
For most efficient delivery, we recommend the use of couriers, e.g., Fedex, Purolator, DHL, UPS
Complimentary sample tags are available upon request. Heavy duty plastic sample bags, cloth sample bags, soil envelopes, rice bags, and zip ties are available at discounted rates.
Poorly labeled or packaged samples, or samples having incomplete or no submission sheets may not be processed until adequate written instructions are received from the client. Turnaround time will be improved by proper packaging of your shipment.
See below for efficiency in shipping samples:
Submit paperwork by e-mail prior to shipping samples by providing an accurate list of all sample numbers, preferably with an excel file. Include a copy of the paperwork inside the bag or box of samples.
2. Request for Analysis Form should indicate samples that will not be prepped and those samples that require prep i.e. Pulp, or Crushed Rock that will only require to be pulverized etc. This will ensure that prep charges are applied to only those samples being prepped and will minimize changes to our system afterwards.
3. Samples must be neatly in order in shipping containers. If using pop top vials or glass bottles ensure that they are taped shut and protected from breakage. Sealed plastic bags are best for shipping pulps. Additional sorting charges will be incurred if chaotic shipments are received.
4. Soil or vegetation samples from outside Canada should be sealed in plastic 20 litre pails with tight sealing lids (or equivalent leak proof container) for shipping to avoid being stopped by customs if they are leaking. Actlabs does have CFIA import permits for all countries. We can provide this to you and you can attach to shipment for seamless customs clearance.
5. Ensure all samples are clearly identified with sample numbers. This can be accomplished with waterproof ink on the sample bags or with sample tags in the sample bags.
6. When shipping multiple rice bags or boxes, ensure the first rice bag/box in the order contains any paper work and that it is flagged with a different color flagging tape (for rice bags).
7. Number the rice bags in order, example Bag 1 – sample 60005-60010, Bag 2 – sample 60011-60015….etc Ensure that both sample ID’s and Rice Bag numbers are in a visible location.
8. When palletizing a shipment, pack the pallet by putting the last bag in the order on first and the first bag of the order on last. This will make the sorting of the samples upon receipt by the lab more efficient and less time consuming as there will be no need to sort rice bags as they will already be in order.
9. When submitting samples for Precious Metals by Fire Assay, submit samples in batches of 35 or a multiple thereof. 35 client samples will be 1 full rack of 42 (including Actlabs QC) in Fire Assay as client samples are fired individually.
10. If there are multiple batches in a shipment, mark batches with separate color flagging tape or separate color spray paint in a visible location on rice bags. If submitting multiple batches in one box, include all paperwork in the same box.
Once the samples are received and all information is clearly identified, your sample batch will be given a work order number and a confirmation email will be sent to you indicating the receipt of your samples. If there are any discrepancies between the paperwork that is submitted and the samples that are received, you will be contacted and your samples placed on hold, which will delay processing your order.