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Customer Service

Activation Laboratories Ltd. (Actlabs) is ISO 17025 accredited and/or certified to 9001: 2008. We are also OMAFRA accredited, Health Canada Licensed, and audited by the FDA. With 25+ years experience, our full analytical laboratories perform high quality analysis to many industries across the world. Since our inception in 1987, we have strived to identify and develop new innovative technologies that we could implement and innovate with the help of our customers. 

Actlabs provides services to many industries across the world; Minerals - Geochemistry, Metallurgy & MineralogyPetroleum, Forensics, Life Sciences - Pharmaceutical & Biotechnology, Environmental & Occupational Health, Agricultural, and Materials Testing areas.  Cross fertilization with the many fields we service have allowed us to apply technologies across disciplines.

Customer Service:
Our responsive and knowledgeable Sales and Customer Service team are here to help you with your project. We take pride in being able to provide solutions to virtually any problem that you may have with our wide range of technologies and services that we offer. In the Mineral Industry, we are able to assist at all stages of your project, covering the entire life cycle of mineral resources from grassroots testing to mine operation. We understand that high quality analysis and fast turnaround time are essential for all projects and we know that you can rely on Actlabs to meet all of your needs. 

Actlabs will add value to your projects:  
·         Local presence – Logistical advantages
·         Full laboratories with analysis done locally
·         Precise and Accurate Results - High Quality Analysis
·         Fast turnaround time for mine production and exploration samples (mineral industry)
·         Responsive and friendly customer service
·         Customized Customer Reference Material (Standards)
·         Unique and innovative capabilities and services (SGH, INAA, HR-ICPMS…)
·         Reporting and Package Customization based on your needs 

Additional information on any of our locations or services can be found throughout our website or please contact customerservice@actlabs.com for general inquiries. You can also contact us through our web form online. 

A Global Company with a local presence. No matter where you are, we can help you with your analytical needs.


Activation Laboratories Ltd. | 41 Bittern Street, Ancaster, Ontario, L9G 4V5, Canada | TF: +1.888.228.5227
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